Refund and Returns Policy

Here at Edible Education, we’re passionate about creating delicious adventures in the kitchen and fostering a lifelong love of food in our young chefs. We understand that life sometimes tosses unexpected ingredients into the mix, so we’ve crafted a clear and flexible policy to ensure a smooth experience, even when plans change.

Cancellations and Refunds for Classes and Camps:

Preregistration is required for all our programs, including classes, camps, and special activities. To ensure everyone has the best possible experience, we have the following policies in place:

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• Classes:

  • A non-refundable cancellation fee of $10 per class applies to all cancellations.
  • Cancellations made [mention timeframe] before the class start date will receive a full refund, minus the $10 cancellation fee.
  • Cancellations made within [mention timeframe] of the class start date are non-refundable.

• Camps and Special Events:

  • A non-refundable cancellation fee of $25 per camp or special event applies to all cancellations.
  • Cancellations made [mention timeframe] before the camp or event start date will receive a full refund, minus the $25 cancellation fee.
  • Cancellations made within [mention timeframe] of the camp or event start date are non-refundable.

To initiate a cancellation, please contact us at [mention contact information]. We’ll process your request promptly and issue any applicable refunds according to the guidelines above.

Returns on Cooking Kits and Supplies:

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• We carefully curate our cooking kits and supplies to ensure quality and freshness. However, due to the nature of consumable items, we are unable to accept returns on opened or partially used kits.
• If you receive a damaged or incorrect item, please contact us within [mention timeframe] of delivery at [mention contact information]. We’ll gladly ship a replacement or issue a full refund, as per your preference.

Staying Adaptable and Transparent:

• In rare cases, such as program closures due to unforeseen circumstances like natural disasters or public health emergencies, we may need to adjust our refund policy. We’ll always communicate any necessary changes as quickly as possible, prioritizing fairness and transparency.

Additional Notes:

• Refunds will be issued to the original payment method used for the purchase.
• Processing times for refunds may vary depending on your bank or financial institution.

We’re always here to help! If you have any questions or concerns about our refund and returns policy, please don’t hesitate to reach out to us at [mention contact information]. We’re committed to providing the best possible experience for our budding chefs and their families.